Política de reembolso

Return & Refund Policy

At PawsieBoo, your satisfaction — and your pet's happiness — is our top priority. 🐾

30-Day Return Window If you're not completely satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

Eligible for Refund:

• Items that arrived damaged or defective
• Wrong item received
• Item not received within the estimated delivery time

How to Request: Email us at voe.officialstore@gmail.com with your order number and a photo of the issue. We'll get back to you within 1–2 business days.

Non-Refundable Items:

• Items returned without prior approval
• Items damaged due to misuse

Refund Processing: Once approved, refunds are processed within 5–7 business days to your original payment method.